[Resolved] 23 November 2016 - Unexpected downtime
FireLordZuko
Administrator
Dear players,
First of all, we would like to thank you for your patience.
The server went down today (23 November 2016 at approximately 1AM UTC) and was not able to connect to our permissions server. This often happens when that server is overly loaded with other services that we run, which are not directly related to our game itself (e.g. our website).
We are currently still working on moving out some of the load that is causing this so you may still experience some downtime every now and then.
If you notice any downtime, feel free to message us in any way or shape possible, as we really appreciate the notifications.
By lemur68 At 7 years ago Report Reply 0
Thanks for these forum posts, Zuko. It feels nice to be communicated to about these things.
By FireLordZuko [Administrator] At 7 years ago Report Reply 0
You’re welcome! :) We are also looking into potentially getting a new server for these larger loads so we can distribute the load more evenly. However, we don’t want to upscale the upkeep costs of the server too much so we’re doing anything we can to keep the costs as low as possible, but to make the player experience not be harmed when doing so.
By AvatarYangchen [Chat Moderator] At 7 years ago Report Reply 0
How much does it cost like per month or whatever to run the server?
By FireLordZuko [Administrator] At 7 years ago Report Reply 0
My apologies, I hadn’t noticed the notification. Right now our server costs add up to a total of approximately $70,- per month.